FAQ (Ordering)

1. Tell us where you are: Enter your location so that we can show you if we deliver to you.
2. Enter your exact delivery address, payment method and your phone number. Always make sure that you enter the correct phone number to help us contact you regarding your order, if needed.
3. Choose what you would like: Pick your selected items you’d like to order and proceed with payment.

Now sit back, relax, and we’ll get your order delivered to your doorstep.

Please notify us via online chat as soon as possible, so we can let the sales team know before they starts preparing your order.

We deliver in approximately 4 hours in Kuala Lumpur area, if you required same day delivery. Normal Shipping will take about 2-3 days in Kuala Lumpur area and 3-5 days to other state.

 

We also deliver internationally, which take about 1-2 weeks.

Delivery costs are determined by the order value and the destination. You can check the delivery costs when you place order.

We accept cash on delivery. In addition, there are various online payment methods available. You can check which payment methods are accepted on our website. Cash on Delivery - Select Cash on Delivery on the checkout page and pay the driver at your doorstep when you receive your order. Credit/Debit Card - Select Online Payment on the checkout page. After placing your order you will be redirected to the secure payment page of our payment partner, where you can follow the instructions.

With regards to any refund of a payment you have made online, please contact us via online chat or email us at kvbtechinfo@gmail.com.